Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Payment Information (processed securely through payment providers)
• Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Cookies and Similar Technologies

How We Use Your Information

We use your information to:

• Process and fulfil your orders.
• Deliver products to your address.
• Send order confirmations and shipping updates.
• Respond to customer enquiries.
• Improve our website and services.
• Prevent fraud and enhance website security.
• Comply with legal and regulatory obligations.
• Send promotional offers and newsletters if you have chosen to receive them.

Payment Information

We do not store your complete debit card, credit card, or banking details on our servers.

Payments are processed securely through trusted third-party payment providers that comply with applicable security standards.

Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences.
• Keep you logged into your account.
• Improve website performance.
• Analyse visitor traffic.
• Provide a better shopping experience.

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties, including:

• Payment service providers
• Shipping and logistics partners
• Website hosting providers
• Marketing service providers (where applicable)
• Government authorities or law enforcement when required by law

These third parties are required to protect your information and use it only for the services they provide.

Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

• Fulfil your orders.
• Provide customer support.
• Meet legal, tax, and accounting requirements.
• Resolve disputes.
• Enforce our agreements.

When your information is no longer required, it will be securely deleted or anonymised where appropriate.

Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your information.
• Restrict or object to certain processing.
• Withdraw consent where processing is based on consent.
• Request a copy of your personal data where applicable.

To exercise these rights, please contact us using the details below.

Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before providing any personal information.

Marketing Communications

If you subscribe to our newsletter or promotional communications, you may receive updates about new products, offers, and promotions.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services.

Any updates will be posted on this page along with the revised “Last Updated” date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Shagun R Enterprises

Email: contact@shagunrenterprises.com

Phone: 88244 58548

Business Address: 1st Floor, Shop no 115, Sr No 298,Sai Ornate Galaxy Apartment Juchandra Road, Naigaon East, Vasai Virar, Distt Palghar Maharashtra 401208

We will make reasonable efforts to respond to your enquiry in a timely manner.

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.