Terms & Conditions

General

• These Terms apply to all visitors, users, and customers of our website.
• By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
• We reserve the right to update or modify these Terms at any time without prior notice.

Products

• We sell home appliances, kitchen appliances, electronics, and related accessories.
• All product descriptions, specifications, prices, and images are provided for informational purposes and may be updated without notice.
• Product colours may vary slightly depending on your device’s display.

Pricing and Payments

• All prices are listed in Rupee and include applicable taxes unless stated otherwise.
• We reserve the right to change prices at any time before an order is confirmed.
• Payment must be completed using one of our accepted payment methods.
• Orders will only be processed after successful payment verification.

Order Acceptance

• After placing an order, you will receive an order confirmation email.
• Acceptance of your order occurs only when the product is dispatched.
• We reserve the right to cancel or refuse any order due to:
  
  • Product unavailability
  • Pricing or technical errors
  • Suspected fraudulent activity
  • Incomplete or incorrect customer information

Shipping and Delivery

• Delivery timelines are estimates and may vary depending on your location.
• Delays caused by logistics providers, weather, public holidays, or unforeseen circumstances are beyond our control.
• Customers must provide an accurate shipping address. We are not responsible for delays or failed deliveries due to incorrect information.

Returns and Refunds

• Returns and refunds are subject to our Return & Refund Policy.
• Products must be returned in their original condition, packaging, and with all accessories.
• Certain items may not be eligible for return due to hygiene, manufacturer restrictions, or damage caused after delivery.

Warranty

• Products covered by a manufacturer’s warranty will be serviced according to the manufacturer’s warranty terms.
• Warranty does not cover:
  
  • Physical damage
  • Accidental damage
  • Misuse or improper installation
  • Normal wear and tear
  • Unauthorised repairs or modifications

User Responsibilities

You agree not to:

• Use the website for unlawful purposes.
• Submit false or misleading information.
• Attempt to gain unauthorised access to our systems.
• Interfere with the security or operation of the website.

Intellectual Property

All content on this website, including text, images, graphics, logos, icons, designs, videos, and software, is the property of shagunrenterprises.com or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without prior written permission.

Limitation of Liability

To the maximum extent permitted by law:

• We shall not be liable for indirect, incidental, or consequential damages.
• Our total liability shall not exceed the amount paid by the customer for the purchased product.
• We are not responsible for interruptions caused by maintenance, technical failures, or events beyond our reasonable control.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or services offered by these websites.

Account Security

If you create an account:

• You are responsible for maintaining the confidentiality of your login credentials.
• You are responsible for all activities under your account.
• Notify us immediately if you suspect unauthorised use of your account.

Force Majeure

We shall not be liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including natural disasters, pandemics, strikes, government actions, internet failures, or transportation disruptions.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Shagun R Enterprises
Email: contact@shagunrenterprises.com
Phone: 88244 58548
Address: 1st Floor, Shop no 115, Sr No 298,Sai Ornate Galaxy Apartment Juchandra Road, Naigaon East, Vasai Virar, Distt Palghar Maharashtra 401208

By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.